Privacy Policy

Information Collection
We obtain personal identifyable information that you voluntarily provide when inquiring about or securing accommodations at Villa Horizonte.
Collected data sets typically include:
- Legal name
- Electronic mail address
- Telephone contact information
- Specifics relating to your reservation or inquiry
- Occupancy numbers and designated travel periods
- Any further voluntary disclosures made by you
Furthermore, our digital platform automatically compiles technical metadata, such as IP addresses, browser specifications, hardware identifiers, and navigation analytics.
Use of Personal Data
We process your information for the following purposes:
- Responding to inquiries and satisfying service requests
- Communicating availability and reservation status
- Managing guest relations and booking logistics
- Providing requested amenities and services
- Maintaining and enhancing website functionality
- Complying with applicable legal and statutory mandates
- Protecting site integrity and preventing illicit activities
We process personal information exclusively under established legal bases, including contractual necessity, legal compliance, legitimate commercial interests, or your explicit informed consent.
Cookies and Tracking Technologies
Our website utilizes cookies to ensure fundamental functionality, evaluate user engagement, and offer advanced features. Non-mandatory cookies are deployed only upon receiving your consent. You may manage these settings through our platform interfaces or via your browser configuration.
Third-Party Service Providers
We engage third-party entities for web hosting, analytics, mapping services, and financial transaction processing. These entities, including our platform provider Wix, manage data in accordance with their respective privacy frameworks. Should you be redirected to an external reservation platform, the privacy policy of that specific service will apply.
Disclosure of Information
We strictly refrain from selling or leasing your personal data to external parties. Disclosure is limited to trusted partners essential for business operations and stay management, or as mandated by law enforcement and judicial authorities.
Data Retention and Storage
Your personal records are retained solely for the period required to fulfill the primary purposes of collection and to comply with legal, fiscal, and regulatory reporting obligations.
Your Privacy Rights
Pursuant to regulations such as the GDPR, you possess the following rights:
- The right to access your personal data records
- The right to rectify inaccurate information
- The right to request the erasure of your data
- The right to restrict processing activities
- The right to object to specific data processing
- The right to request data portability
- The right to revoke previously granted consent
You further retain the right to lodge a formal complaint with a competent data protection authority.
Security Protocols
We implement rigorous technical and organization-wide measures to safeguard your data against unauthorized access, alteration, or loss. However, please be advised that no method of digital transmission or storage is completely impenetrable.
Protection of Minors
We do not intentionally solicit or collect data from individuals under the age of majority. Any information regarding minors required for reservation purposes must be submitted exclusively by a parent or legal guardian.
Policy Amendments
We reserve the right to update this policy periodically to reflect changes in our service offerings or legislative requirements. The definitive version will be maintained on this page along with the date of the most recent revision.
Contact Information
To exercise your statutory rights or to seek clarification regarding our privacy protocols, please contact us directly: